Location · Somerville, New Jersey (Hybrid, 3 days/week onsite)

WHO WE ARE:

BNO, a dynamic, full-service creative marketing, advertising & public relations agency headquartered in Somerville NJ, with offices in Philadelphia, PA and St. Petersburg, FL, is looking for an incredibly talented and motivated healthcare/pharma Client Service Professional eager to learn and develop their career, while supporting a growing base of creative branding work for our Fortune 500 clients in our Healthcare Vertical. With 44+ years in the communications business, we’ve had conversations with some of the most visionary humans on the planet…scientists, inventors, artists, and CEOs. We listened. And we learned….A LOT! We believe in the power of a progressive mindset coupled with endless curiosity. If this way of thinking excites you as much as it does us, then we want to hear from you.

WHO YOU ARE. . .  THE IDEAL CANDIDATE:

This role focuses heavily on working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. It requires an effective communicator: someone who can motivate others while understanding and responding to their needs and concerns.

This role involves meeting and working with many different people. The person in this position must be friendly and genuinely interested in the needs of others, whether that's managers, team members, customers, or the company itself. You must have a persuasive, knowledge-oriented mindset and be able to easily communicate the company's recommendations, policies, programs, and systems. Expect a faster-than-average pace of work for this position.

Detailed work is another major focus of the job; these details need to be handled quickly, correctly, and efficiently. As this role often focuses on building and maintaining relationships with others, it's important to articulate the details effectively when working with others. If the role involves managing people, you must be able to follow up carefully, closely, and cheerfully to maintain the quality of the work and relevant relationships. Any necessary corrections should be made in a constructive, supportive manner.

Given timeliness is an important factor in this role, your work must be done quickly and correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely while working with or for others.

If you find challenging problems thrilling to solve and have a deep love for planning and client relations, keep reading.

Requirements & Responsibilities:

• Ability to think big while never losing sight of details.

• Ability to work in a fast-paced environment, managing several projects simultaneously.

• Act as the daily point of contact for healthcare/pharma clients, maintaining regular communication and providing updates on campaign progress.

• Develop and implement comprehensive patient healthcare marketing strategies, including digital campaigns, patient outreach, provider communications, and awareness initiatives

• Strategic planning, day-to-day account management, and the ability to coordinate cross-functional teams to deliver results.

• Lead clients and co-workers through planning sessions as an effective communicator able to stimulate and motivate both client and co-workers

• Must be highly organized and comfortable working within established structure, policies and guidelines

• Develop and maintain strong, long-term relationships with clients, understanding their business needs and marketing objectives.

• Identify opportunities to expand client relationships by offering additional marketing services, identifying unmet needs, or pursuing innovative healthcare marketing solutions.

• Clearly define scope of digital and social campaigns and projects while being able to articulate to clients and creative teams

• Ability to build and grow client relationships with a proven track record

• Proficient in coordinating cross-functional teams to deliver results.

• Provide insights and recommendations derived from campaign/project analytics to clients

• Ensure all marketing campaigns are compliant with healthcare regulations such as FDA, and CMS guidelines and coordinate with legal and regulatory teams to approve all marketing materials before they are deployed.

Experience:

• 5+ years of account management experience, including at least 3 years with pharmaceutical/healthcare clients; rare disease experience is preferred but not essential.

• Strong background in digital and social pharma marketing.

• Excellent communication, presentation, and relationship-building skills.

• Proven ability to think strategically and execute effectively in fast-paced environments.

• Financial management skills (budgeting, billing, forecasting).

• Experience with the construction and execution of healthcare-related ad boards

• Leading paid and organic social media marketing campaigns

Preferred Skills:

• Experience with technology platforms such as Basecamp, Teams, Veeva

• Knowledge of industry trends and emerging marketing technologies.

• This role is essential for maintaining strong client relationships, driving successful campaigns, and leading a team to ensure client satisfaction and business growth.

• Strong critical thinking

Competitive Compensation & Benefits:

• $80,000-112,280 annually, depending on experience, skills, and qualifications

• Bonus: Performance-based opportunities to reward your contributions

• Health & Wellness: Multiple medical plan options with employer covering a significant portion of employee premiums; 

• HSA, FSA, and employer-funded HRA available to support out-of-pocket expenses

• Dental & Vision: Comprehensive dental coverage; vision plan 100% employer-paid

• Retirement: 401(k) plan with employer matching contribution to help you save for the future

• PTO and holiday schedule, plus paid sick time to maintain work-life balance

• This position is hybrid onsite, 3 days per week (Tuesdays through Thursdays) at BNO’s Somerville office

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. If you require a reasonable accommodation during the application or interview process, please contact us.

About the Job

BNO’s headquarters is located in the New York Metro area (Somerville, NJ). We are a full-service advertising agency with a niche specialty in Healthcare/Pharmaceuticals and Pharma Marketing. We’re looking to add a proofreading rock-star with expertise in pharmaceutical and medical promotional materials including electronic media, presentations, brochures, social media, package inserts, instructions for use booklets, and packaging. 

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential, requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free. This position is designed to develop a valued technical expert, one who is recognized and supported by management, with a stable work environment, who can deliver quality work on a consistent basis.

What we’re looking for…

• 5+ years’ experience as a proofreader is required. 

• Experience in proofreading healthcare and pharmaceutical promotional materials is required. 

• Experience working within an agency setting is strongly preferred. 

• Proficiency with AMA style guidelines and experience with using Adobe Acrobat is preferred. 

• Experience in proofreading documents in an online system is preferred. 

Candidates should possess an energetic and inquisitive mind, with strong interpersonal skills, along with effective communication skills, both oral and written, as well as the ability to work in a fast-paced, team-oriented environment. Must be curious and have heart for the industry.

What you’ll be doing …

As a proofreader, you will be part of an in-house team working across all Agency Departments, supporting the work of the Creative and Client Service Teams. You will also be a key player in our Healthcare & Pharmaceutical Communications Department, supporting more than 40+ client brands. In this area, your responsibilities can include maintaining editorial and promotional consistency across a range of communications; ensuring compliance with regulatory standards and brand requirements; comparing documents to source material to ensure consistency and accuracy; identifying mistakes in spelling, grammar, punctuation and layout, and more. You will become the SME and guardian of the brand!

The fine print …

This opportunity is freelance or contract-to-hire for a full-time, remote position for candidates located in New Jersey; salary range of $55,000 - $70,000, with the final salary offer based on individual candidate experience. 

Qualified candidates will live within 60 minutes’ drive from our Somerville, NJ office in order to attend quarterly, in-person team meetings. 

Benefits offered upon full time hire.

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. If you require a reasonable accommodation during the application or interview process, please contact us.

Job Description:

At BNO, the Project Manager is the hub in the BNO delivery process, managing omnichannel projects and interfacing with the Account Manager, clients, partners, and the creative team assigned to each project. Some or all of these parties may work outside the walls of BNO; it is therefore critical that the Project Manager appropriately represent BNO in a way that is consistent with the BNO brand and the BNO ethical code.

The BNO Project Manager is responsible for developing programs for existing clients, ensuring each program aligns with the program concept and is on time and on budget. The Project Manager is the primary interface for the creative team and is responsible for managing all aspects of the delivery team, including deliverables, timelines, budgets, and handoffs to the Account Manager and/or the client. Project Managers must also maintain a strong working relationship with the Account Manager and appropriate client contacts to ensure seamless delivery and outstanding client service.

Job Summary:

This job requires a high degree of detail-orientedness and skill in coordinating tasks while upholding the highest standards of quality and accuracy. Success in this role demands drive, determination, and a self-disciplined approach to achieving results that meet or exceed established criteria. While the pace of work is faster than average, quality is never compromised. The position requires specialized technical problem-solving abilities, creative ingenuity within approved organizational systems and technologies, and a strong commitment to integrity, quality, and thoughtful risk management. The ideal candidate will proactively identify areas for improvement, pushing for alignment with processes while maintaining the flexibility to adapt to meet the evolving needs of clients and stakeholders.  

The BNO Project Manager’s responsibilities include:

• Develop and maintain project timelines, ensuring that all milestones are communicated and met by the team and the client.
• Conduct regular team meetings and review project deliverables with team to ensure adherence to program brief and concept.
• Manage project scope with both the development team and the Account Manager/client. Track team hours to ensure the project remains on budget, within the timeline, and scope.
• Develop and maintain positive working relationships with all members of the team, ensuring that project concerns are proactively addressed and communicated to the account team when necessary and team morale is not negatively impacted.
• Develop and maintain positive, mutually beneficial relationships with all client contacts, including all those who work with and support the client within their company or their agencies.
• Develop a working understanding of the client’s overall brand marketing plan, therapeutic category, and/or marketing objectives so ensure alignment of program deliverables.

The Project Manager is accountable for the following core project tasks:

Create estimates for new or proposed projects 

Create Project Plan and review with internal team(s)

Manage resources to obtain availability and estimates based on SOW (ensure that estimates are of the appropriate level of detail to enable management of the budget based on task-level percent completion)

Manage the project timeline, budget and resources to ensure timely completion of all deliverables as well as identify and manage scope changes

Manage project folder on the server, storing SOWs, estimates, and other project artifacts

Document, track, and manage all project issues and risks, escalating when required.

Review project financials and provide bi-weekly updates, including current month projection/actual and forecast for the coming quarter

• Set up and prepare weekly status reports for the client and partners

• Review project plan, percent complete projections, project forecasts, and other project artifacts with the account team and senior leadership

• Ensure that the account team is fully aware of the budget status relative to work completed and work remaining 

• Notify the account team of changes in scope that require a change order, and work with the account team by providing details (description and costs) to be included in the project change order

• Review BNO Process with external vendors and resources; including but not limited to:

  • BNO deliverable review process (internal, client and med-legal)

  • BNO standard creative templates including Site Architecture Document, Storyboards/Concepts, Style Guide, Manuscript Template, Reference Guidelines (including sample reference annotations)

• Review all deliverables to ensure completion of assignments and incorporation of feedback

• Notify project team members (internal/external) immediately if a deliverable is not acceptable either due to quality or failure to adhere to BNO guidelines

• Manage logistics and schedules for projects requiring off-site production or execution (for example: Events, Webinars, Video, etc.)

• Some travel and on-location logistics management may be required for certain projects

• Manage schedules, budgets and vendor partners for “offline” asset production where appropriate (for example: print materials in support of project initiatives)

Our ideal candidate has:

• College degree

• Minimum of 4-6 years of project management experience in an advertising agency 

• Strong understanding of the production process across different channels including print, digital, and event-based projects

• Excellent organizational skills and attention to detail

• Passion to learn and understand the overall and drive outcomes for our clients. 

• Experience working with and motivating remote team members 

• Smartsheet or similar project planning tool experience required

• Expertise with Microsoft Excel, Word, and Powerpoint required

• Expertise working with Basecamp required.  

• Experience with Workfront is preferred but not required. 

• Strong communication (written, verbal, presentation) skills

• Ability to multitask in a fast-paced environment

Competitive Compensation & Benefits:

• $80,000-95,000 annually, depending on experience, skills, and qualifications

• Bonus: Performance-based opportunities to reward your contributions

• Health & Wellness: Multiple medical plan options with employer covering a significant portion of employee premiums; 

• HSA, FSA, and employer-funded HRA available to support out-of-pocket expenses

• Dental & Vision: Comprehensive dental coverage; vision plan 100% employer-paid

• Retirement: 401(k) plan with employer matching contribution to help you save for the future

• PTO and holiday schedule, plus paid sick time to maintain work-life balance

• This position is hybrid onsite, 3 days per week (Tuesdays through Thursdays) at BNO’s Somerville office

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. If you require a reasonable accommodation during the application or interview process, please contact us.

WHO WE ARE:

BNO, a dynamic, full-service creative marketing, advertising & public relations agency headquartered in Somerville, NJ, with offices in Philadelphia, PA, and St. Petersburg, FL, is looking for a highly motivated Human Resources professional to support and grow our people operations.

With 44+ years in the communications business, we believe in building strong relationships, fostering curiosity, and supporting employees across all stages of their careers. We are a team of 50–60 employees across eight states, and we're rebuilding our people operations from the ground up. As our only in-house HR Generalist, you'll be the connective tissue between our team and the systems, policies, and compliance frameworks that allow great work to happen. If you are detail-oriented, proactive, and excited about creating positive employee experiences, we want to hear from you.

You'll partner closely with our Director of Finance and an outsourced HR firm to bring structure, consistency, and accountability to our HR function while being the kind of person our team actually wants to come to with questions. You’ll be a department of one with support from our outsourced HR company.

WHO YOU ARE… THE IDEAL CANDIDATE:

You've worked in a small or startup HR environment, maybe an agency, a boutique firm, or a scrappy team where you helped build strong teams. You know how to build trust with people at all levels, hold managers accountable, and keep compliance tight even when resources are lean.

You're organized, proactive, and detail-oriented,  the kind of person who tracks a leave of absence, flags an I-9 discrepancy before it becomes a problem, and still finds time to check in with a new hire to see how their first week went.

You're equally comfortable running a project independently and communicating status updates, risks, and wins to leadership. You don't wait to be asked, you surface what needs attention.

Compliance & Recordkeeping

• Maintain and audit I-9 records, employee files, and regulatory documentation across all eight states
• Ensure ongoing compliance with federal, multi-state, and local employment laws, including FMLA, ADA, wage & hour, and workers' compensation
• Support HR audits, compliance reporting, and initiatives such as diversity certifications
• Coordinate multi-state leave administration (FMLA, NJ Family Leave Act, and applicable state equivalents) and track balances accurately
•  Administer benefits programs and support open enrollment, including employee communications and vendor coordination
• Verify employee data, maintain PTO balances, and update payroll and time-tracking systems
• Serve as the day-to-day liaison with our outsourced HR firm, ensuring alignment and follow-through on shared deliverables
• Partner with Finance on payroll inputs and flag discrepancies proactively
• Serve as the first point of contact for employee questions on HR policies, benefits, and procedures
• Support employee relations matters with discretion, including performance documentation, ADA accommodations, and corrective action
• Build rapport with distributed employees across all locations, remote doesn't mean disconnected
• Support managers in navigating HR processes effectively and holding their teams accountable
• Support full-cycle recruiting, including job postings, resume screening, interview coordination, and offer administration
• Lead onboarding for new hires from paperwork to first-week check-ins, ensuring a consistent and welcoming experience
• Maintain updated job descriptions and support workforce planning conversations with leadership
• Own and build out HR processes, templates, and systems, starting from what exists and improving from there
• Proactively update the Director of Finance on HR project status, compliance risks, and anything that needs attention
• Identify gaps in current HR infrastructure and propose solutions. You're building this function, not just maintaining it
• 3–5 years of HR experience, ideally in a small agency, startup, or solo HR role — you know what it means to be the department
• Solid working knowledge of federal and multi-state employment law (FMLA, ADA, NJLAD, wage & hour, I-9 compliance)
• Experience administering benefits and supporting open enrollment end-to-end
• Comfort working with HRIS and/or payroll systems; Paychex experience is a plus
• Strong project management instincts, you can track moving pieces, set timelines, and communicate progress without being asked
• Exceptional attention to detail and the ability to handle sensitive information with discretion
• A communication style that earns trust with employees and managers alike
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Bachelor's degree in Human Resources, Business Administration, or a related field (equivalent experience welcomed)
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Familiarity with compliance audits and HR best practices in distributed team environments
• Experience supporting employees across multiple states simultaneously

Benefits & Payroll Administration

Employee Experience & Relations

Talent & Onboarding

HR Operations & Project Management

What You Bring

Nice to Have

Competitive Compensation & Benefits:

• Salary: $60,000–$70,000 annually, depending on experience
• Bonus: Performance-based opportunities to reward your contributions
• Health & Wellness: Multiple medical plan options with employer covering a significant portion of employee premiums;
• HSA, FSA, and employer-funded HRA available to support out-of-pocket expenses
• Dental & Vision: Comprehensive dental coverage; vision plan 100% employer-paid
• Retirement: 401(k) plan with employer matching contribution to help you save for the future
• PTO and holiday schedule, plus paid sick time to maintain work-life balance

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. If you require a reasonable accommodation during the application or interview process, please contact us.